Refund and Returns Policy

At La Vela, we take pride in offering high-quality products/services and ensuring customer satisfaction. However, please note that all sales are final, and we do not accept returns under any circumstances.

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No Returns, No Exchanges

Due to the nature of our products, we do not allow returns, exchanges, or refunds once an order has been placed and processed. Please review your order carefully before confirming your purchase.

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Damaged or Defective Items

If you receive a damaged or defective product, please contact us within 14 days of delivery at info@lavela.ca. We will assess the issue and may offer a replacement at our discretion. Proof of damage (photos/videos) may be required.

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Order Cancellations

Orders cannot be canceled once they have been processed or shipped. If you need assistance, please reach out to our support team as soon as possible.

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Contact Us

If you have any questions or concerns, feel free to reach out to us at:

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Email: info@lavela.ca

Phone: +1( 647 ) 571-1178

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Thank you for choosing La Vela. We appreciate your understanding and support.